24 March, 2013
Regarding: Walkies (walkies.co.nz) and Kipu!
I offer this as a very strong testimonial, and letter of extreme gratitude, towards Walkies, the organization that without which I simply don’t know
what I would do.
Kipu is a ½ Pug, ½ Tibetan Spaniel who is almost 4 years old. He’s a special guy who loves life, people, and other dogs…and I don’t think he could imagine his routine without his daily walkie! He has been walked daily (3-5 times per week) by Walkies for well over three years now, and just absolutely LOVES it! …and not only does Kipu loves his walkies, his walkers love him too…and this has been proven time and time again over the course of the past several years.
Specifically, the Walkies group has consistently been:
- Professional and Responsible: The standard at Walkies is very high. Kipu has a number of people that may come for his walkie during the week and they are all equally professional and responsible, as is the head office. Kipu’s walkies always show up on time, last the appropriate length (even in the rain!), and billings are done in a timely manner. Special requests have always been answered and accommodated, and I know I can rely on them. They give me every confidence that Kipu is being looked after while I am at work, away, etc.
- Loving and Caring: Each and every time Kipu goes on a walkie a nice note is handwritten and left behind detailing his little adventure, who he met, and what he got up to. It’s such a nice touch! Also, from time to time Walkies brings treats for Kipu, and they certainly remember him at Christmas time! Walkies is much more than just a service; they are part of Kipu’s family, and they look after him as if he was their own. It really feels nice to know they are there looking after him.
- Flexible: Whenever I have been stuck at work, or just needed some extra help (often times at the last minute), Walkies has been there for both me and Kipu. Often times they have been able to schedule additional walks and services when needed, and with little or no notice. Similarly, they have been very receptive and understanding when I’ve needed to cancel a walk when I was leaving town with Kipu, or taking a day off work, etc.
However, all of this is only the beginning. About a year and a half ago Kipu ruptured a disc in his spine. It was severe, and he was in a state of paralysis in his hind limbs. He underwent emergency spinal surgery and spent approximately two weeks in the hospital. Afterwards, he needed to relearn everything…learning how to walk, even how to use/control his bladder. At the time it was just me and Kipu, and I was working full time. Needless to say, I really needed help…and Walkies was there for us. Firstly, they sent gifts to the hospital and visited when allowed. I think Kipu was the only patient in the animal hospital that actually had flowers and cards to go along with his treats! J Then, once Kipu came home they came over to help assess the situation and put a plan in place. This involved carrying him from the house to the car, walking him slowly with a sling under his belly, making sure he was able to go to the toilet (and even assisting when necessary). The services, the care and love, that Walkies gave (and continue to give) Kipu is heart touching, and has every bit to do with Kipu’s miraculous recovery. A LOT of work and a year and a half later Kipu now runs off leash on the beach, plays freely with other dogs, and is fully enjoying a very rich doggie life! Kipu went through a lot, and Walkies was there for all of it, helping every step of the way.
Anyone reading this may feel free to contact me at 021-158-6900 if they would like to discuss further or ask any follow-up questions.
Dave Goldstein (& Kipu too!)
Sweetie Pie & Lucky Girl
Walkies have been providing meal and cuddle services to my two kitties for
a number of years now. Without fail, every time they are reliable,
professional, and super-caring.
My cats can be a bit nervous with strangers, but both of them love the
Walkies makes my busy life of work and travel both hassle and guilt free.
My kitties don't have to go through the trauma of a cattery, they can stay
home and continue to be fed and cuddled twice a day when I am away.
Thank you Walkies, you guys are just amazing.
– Erica Jenkins.
Barney & Bear:
Our two dogs await their regular walks with Walkies with high excitement and we are grateful for the consistency of the service and the high calibre of staff we have had walking our dogs. Thank you Walkies for giving the boys these high lights in their days.
- Bridget & Rod
"Having been a customer with you for several years now I have been very impressed by the communication and more importantly the great relationship my darling Tali has with his walkers."
– Melissa Ball.
Walkies walked my dog Odie five days a week for over a year. They never once let me down and I always received a note letting me know where Odie had been that day and how he had behaved. Odie is a big strong rottie but I had every confidence in the professionalism of the ladies who walked him. They were obviously very fond of Odie and took time to get to know him. I have used various dog walking services over the years but Walkies has provided by far the best service, I would have no hesitation in recommending them to any dog owner, even those with a more demanding pooch.
– Clare Waldron
“We would always recommend Walkies to other dog owners. We work fulltime, have 2 children and Zara is an important and loved part of our family. We want the best for her but walking regularly during the week is tricky. Not only do Walkies exercise and stimulate Zara, they love her and she loves her walkers! Recently after being away Zara was noticeably happy once she was reunited with her Walkies ‘friends’. The personal touches like her special treat at Christmas is so appreciated. Walkies is a professional, reliable and caring necessity to our busy lives.”
- Danielle Esplin
“We have used the services of Walkies for our dog Omar from the time he was a puppy; he is now an teenager and soon to be a young adult. Walkies have been flexible if I have wanted an extra walk for Omar and the walkers have built a great rapport with him. He can’t wait to see his walker and is a happier dog for his regular outings. The notes left after each walk are great and give us an insight into how Omar’s walk has been. We are very happy with the caring and reliable service Walkies have provided for us and most importantly for Omar. I would have no concerns in recommending Walkies to any other pet owner who requires any one of the range of services Walkies provides.”
- Debbie Eastwood & Mark Marshall
“I am extremely satisfied with your dog walking service. All the girls are caring and lovely and I know Bella is in good hands.”
- Annie Thorburn
Boxer & Disco:
I have been using Walkies since 2011. The initial consultation was very thorough to get to know the dogs. The walkers have always been punctual and the written note detailing how the walk went is great.Thanks
- jo monaghan
Schmettie and I would like to start off with a HUGE THANK YOU to Walkies and the team.
Walkies have helped out in numerous occasions since the beginning of the year. The team is super friendly and always managed to accommodate our last minute bookings with a cheerful and understanding response. Updates via either a text message or hand written note is always received after they have cared for Schmettie which provides reassurance for busy owners like myself, knowing my furry baby has been well looked after.
I was fortunate enough to have met one of the team members, Laetetia, in person once over a cup of tea. Not only is Laetetia an animal lover, but she also has extensive knowledge on how to look after doggies while maintaining the status as the pack leader. It was a pleasure to see shy & timid Schmettie looking confident and content around Laetetia and Leila the puppy.
All in all, we can’t be any happier and the services provided by Walkies really is second to none!
Janet & Schmettie
Newton & Blu:
As a family who has been with you since the very beginning of your business, I want to take this opportunity to thank you for many, many years of being there for our pets and also for our whole family. You were there for us and supported all of us through Newton's last months and days and your emotional support at that time was so genuine and so appreciated. Even more importantly, Newton's walkers took such tender loving care of him in those final months and even when he was too sore to get out to walk much, on one occasion she sat with him and had a long cuddle which is probably just what he needed. It must have been hard on all of you as well when we finally had to say goodbye and put him down. During our most recent weeks after Philip had the heart attack it has made me stop and think about how you have come through to help us keep our family life going on so many occasions throughout the years without ever missing a beat. Newton was and Blu is such a important part of our family and her needs are just as critical as the needs of the rest of us! No matter what day or time or no matter how last minute, you have always come through for us so that in a crisis as I go through my mental list of things that ned to be sorted, I know that I can count on you to make sure Blu is taken care of. Of course Blu probably loves our little family crises as it means she gets to spend more time with all of you lovely people! Nothing makes her more excited than the sound of Andrea at the door! We have permanent skid marks on the floor for every time she slides down the hall to greet Andrea. No one else I know get s a reception like that from Blu! So, a very big and heartfelt thank you for everything you have helped us with over the years. I couldn't manage this family without you guys!
Jak & Bling
I wanted to let you know that Tina Dowd who fed our 2 cats was brilliant. She text us daily when feeding them and was lovely to deal with from beginning to end. I would recommend her to anyone.
Zara & Zoe
Just wanted to say a big thanks to Diana for looking after Zara and Zoe whilst I was away. It was great to come home and see how happy and relaxed they were compared to going to a cattery.
Millie & Pip
I just wanted to say a huge Thank you to Rachel who looked after Millie & Pip for us over the Christmas holidays. It was so nice to come home to very relaxed cats who looked happy and healthy. Rachel was really good at letting me know what was happening and I really appreciated it. Will definitely be using Walkies again and I highly recommend them.
Could you please pass on my massive thanks to Tina who not only took great care of Lola but had to dispose of two dead mice and chase a live one! I did not expect her to bring Tina so many treats, clearly she liked her a lot.
We have all had a great chuckle at the gorgeous note that Tina left for us explaining the escapades!
Thank you again for a wonderful service.
Cheryl and Bella Welsh
We'd like to say how fantastic Tina was - we knew, the instant she came over to meet and greet with our little Ruby, that she was a very warm soul with a real connection with animals.
We always felt so happy knowing that Ruby was in good hands with Tina - getting a bit of exercise and having lots of fun. We always looked forward to getting home after work, on Ruby's Walkies days, so we could read Tina's lovely little notes about how their walk went.
Tina and the team at Walkies have spent nearly a year helping us with our little Pomeranian Eevee.
I truly believe that Tina has grown to care about Eevee almost as much as we do and it showed in the way she took care of her. We knew we could trust Tina to keep her safe and make sure she had a blast too. Every time Tina visits we look forward to reading her notes on what she and Eevee got up to. A few times we have been home when Tina has arrived and it has been great to see how excited Eevee gets to see her too!
We are moving out of Auckland now and we will all really miss Walkies. We would absolutely recommend them to anyone who needs a pet sitter or dog walker
We'd like to sincerely thank you for taking such good care of Pepper when she's been in your care - it's been lovely to know she's been well looked after & she is always so happy :)
Wendy & Steve Gregory
Holly & Charlie
Just arrived back from Melbourne and wanted to thank you for your service and Anne for being amazing.
I've now got Holly & Charlie
my fur babies looking at me wondering where Anne is?
Great service and two very happy dogs.
I really love the notes Anne left and had a laugh as I know how naughty Charlie can be.
I'll definitely be using your services again.
Debby & Jim Quinn
Thank you so much for the time you’ve spent walking Cooper this year ... you can tell she knows when Tuesday mornings roll around (her walk day!), and it’s nice for me to know she’s getting some attention while I’m busy at work. I love getting home to the little notes Diana and others leave to say what adventure Cooper’s been on that day, very reassuring :)
A very Merry Christmas and big Thank You from our little Cooper for the awesome Christmas present Rachel delivered for her this week - she hasn’t let it out of her sight since! Here she is cuddling up for a nap with it! She looks forward to seeing you in the New Year (5th
Jan if you can)
I would like to say how excellent this service has been for us - particularly with Luke looking after Freddie - he treats her as he would his own dog and she adores him.
We used Walkies for the 2.5 years we lived in Auckland and could not have been happier with the service. Our poodle, Henry, adored his walkers - Rachel and Andrea - and we loved the little updates they would leave after each walk. Definitely recommend.